Made Bagus Satria Wibawa

Quality Assurance & Release Management

Skilled QA Engineer / SDET with 5+ years of experience in Quality Assurance, Release Management, and Production Support. Proficient in manual testing, automation testing (API, Web, Mobile), and performance testing. Understanding of the software development life cycle and release management processes. Excellent troubleshooting skills. Ability to work independently and as part of a team. Committed to continuous learning and improvement.

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🎓 Education

Bachelor degree of Information System - Telkom University

📋 Work Experiences

LinkAja

QA & Release Management
-- Senior Level - (May 2021 - May 2023)
-- Junior Level - (Oct 2019 - May 2021)In charge as QA Engineer and Backend Service Release Manager.As a QA Engineer:
- Create and maintain test plan.
- Do performance tests for backend services to ensure the hardware capacity limit is met by the business requirement before going live / Production.
- Do e2e testing on a functional business level for Mobile / Web applications (Manual & Automation).
- Do test on the backend service level or API testing (Manual & Automation).As Release Manager:
Act as a release manager to facilitate the deployment process from preparation until post-release monitoring
- Review development tickets that merged into a feature tag.
- Review the support configuration changes related to backend service deployment.
- Check the risk/impact scale that probably occurs in Production.
- And monitor the Production Activity process until It's done.Other Role:
- Entrusted to lead a QA squad to monitor and help with their needs, like providing test data, checking their issue/blockers that need involvement with other squads/units, and giving them solutions.Tools:
- K6 & JMeter for Performance Test
- Mocha+Chai+Supertest or K6 for API automation test.
- Robot Framework & WebdriverIO for Mobile UI (Android & iOS) & Web UI automation test.
- JIRA for task management.
- Confluence to create task-related documentation.
- Test Rail for test management.
- CircleCI & Gitlab for CI/CD tool.
- Docker for containerization.

Avows Technologies

Software Quality Assurance
-- Contract - (Oct 2018 - Oct 2019)The job details are:
- Do functional & performance tests for the Bill Payment feature in the Multibiller squad.
- Do functional tests for the User Journey feature in the User Experience squad.
- Do bug reports, track, and resolve.
- Create a test plan.Tools:
- JIRA, for ticketing-related feature changes and bug reports.
- Zephyr, for test management.
- JMeter for Performance test

PT. Exel Integrasi Solusindo

Manage Operation Support
-- Contract - (Oct 2017 - Oct 2018)As a part of Operational / Production Support for the Mobile Banking Platform at Telkomsel.
The tasks are:
- Do daily service monitoring.
- Debug logs to find out the root cause of failed transactions and report it to the relevant team.
- Create daily and monthly system reports, such as system health checks and transaction trends.
- Handle ad-hoc requests from business users (Telkomsel), such as creating a shell script to collect transaction data or cronjob for service alerts.As a software tester for Telkomsel Ads App Project (for 4 months).
The tasks are:
- Do User Acceptance Testing for MyAds 2.0 project (Telkomsel Project).
- Handle application defects report.
- Compile test evidence and create the documentation.